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Difficult situations

What to say, to whom and in what order when there is a restructuring, an emergency or a closure.

Titles and summaries are automatically translated from Spanish. Open an article to read its translation.

· 11 min read

How to communicate a restructuring to the staff

The order in which each group is found, what to say on the first day, what not to promise and how to sustain communication later, to reduce the space of rumors.

· 10 min read

Urgent statement: how to notify the entire staff

What an urgent notice should say to the staff in the face of an emergency or closure, which channel to choose according to what it takes to arrive and how to check who received it.